Please be courteous to the staff at all times – remember they are working under Doctors’ orders.

Please respond in a positive way to questions asked by the reception staff.

Please attend appointments on time or give the practice adequate notice that you wish to cancel. Someone else could use your appointment!

An appointment is for one person only – where another member of the family needs to be seen or discussed, another appointment should be made.

Patients should make every effort when consulting the surgery to make best use of nursing and medical time – home visits should be medically justifiable and not requested for social convenience.

Appointment times are for 10 minutes duration. Please be aware other patients are waiting.