It is your responsibility to contact the Surgery to obtain the results of your tests. We do not routinely telephone patients regarding these unless doctors request this. Because of patient confidentiality they will only be given to you the patient and no one else. Please be aware that all results may not arrive at the Surgery at the same time, so you may be asked to contact us again after a few days. You will be informed of this when your tests are being done.
Blood tests, bacteriological tests etc. are looked at by the doctor when they come back from the laboratory and a comment is put on the computer. It is this comment, which the receptionist is allowed to give to the patient. The receptionist must be certain they are speaking to the person who had the test taken and is instructed to pass only the comment to the patient. This may involve informing the patient that a prescription will be available at the desk.
Please contact the surgery between 12.00 noon and 4:00 pm for your results.